The Worst Home Health Care Agencies in Grand Rapids, Michigan

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Grand Rapids, Michigan

There are 28 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Grand Rapids, Michigan.)

Name	5-Star Quality of Care Rating
PATIENT FIRST HOME CARE, INC. 2660 HORIZON DR SE, SUITE 130 GRAND RAPIDS, MI 49546	2:
COMMUNITY HOME HEALTH CARE OF WEST MICHIGAN, INC 1909 RUDDIMAN DR MUSKEGON, MI 49445	2:
COMMUNITY HOME HEALTH CARE OF MICHIGAN, INC 185 RIVER VALLEY DR NEWAYGO, MI 49337	2.5:
COMMUNITY CARE GIVERS 3097 PRAIRIE ST SW GRANDVILLE, MI 49418	3:
GUARDIAN ANGEL HOME CARE OF GRAND RAPIDS 2905 WILSON AVE, SUITE 202 GRANDVILLE, MI 49418	3:
ACE HOME HEALTH CARE 120 HEMLOCK ST HOWARD CITY, MI 49329	3:
ADVISACARE SOLUTIONS OF KALAMAZOO 5401 PORTAGE RD, SUITE 1 PORTAGE, MI 49002	3.5:
REVERENCE HOME HEALTH AND HOSPICE 5220 LOVERS LN, SUITE 130 PORTAGE, MI 49002	3.5:
AT HOME REHAB 5077 CORPORATE EXCHANGE BLVD SE, SUITE 350 GRAND RAPIDS, MI 49512	3.5:
CARE ONE HOME HEALTH SERVICES 2305 E PARIS AVE SE, SUITE 202 GRAND RAPIDS, MI 49546	3.5:
PORTER HILLS HOME HEALTH CARE 3600 FULTON ST E GRAND RAPIDS, MI 49546	3.5:
MARY FREE BED AT HOME, LLC 2944 FULLER AVE NE, SUITE 301 GRAND RAPIDS, MI 49505	3.5:
VISITING NURSE SERVICES OF WESTERN MICHIGAN 1401 CEDAR NE GRAND RAPIDS, MI 49503	3.5:
MCLAREN VISITING NURSE & HOSPICE 501 S MISSION ST MOUNT PLEASANT, MI 48858	3.5:
HARMONYCARES HOME HEALTH 2725 AIRVIEW BLVD, SUITE 105B PORTAGE, MI 49002	4:
ATRIO HOME HEALTH LAKESHORE 9 E 8TH ST HOLLAND, MI 49423	4:
ATRIO HOME HEALTH 2100 RAYBROOK SE GRAND RAPIDS, MI 49546	4:
INTERIM HEALTH CARE 1971 E BELTLINE AVE NE, SUITE 225 GRAND RAPIDS, MI 49525	4:
MERCY HEALTH VNS 888 TERRACE STREET MUSKEGON, MI 49442	4:
CENTERWELL HOME HEALTH 5148 LOVERS LANE, STE 210 PORTAGE, MI 49002	4.5:
HOLLAND COMMUNITY HOSPITAL 750 E 40TH STREET HOLLAND, MI 49423	4.5:
PURE HOME HEALTH CARE 3501 LAKE EASTBROOK BOULEVARD SE, SUITE 310 GRAND RAPIDS, MI 49546	4.5:
CENTERWELL HOME HEALTH 625 KENMOOR SE AVE, STE 306 GRAND RAPIDS, MI 49546	4.5:
HARMONYCARES HOME HEALTH 3355 EAGLE PARK DRIVE NE, SUITE 14 GRAND RAPIDS, MI 49525	4.5:
PROMEDICA HOME HEALTH CARE (GRAND RAPIDS) 695 KENMOOR AVE SE, SUITE B GRAND RAPIDS, MI 49546	4.5:
TRINITY HEALTH AT HOME 1430 MONROE NW, SUITE 120 GRAND RAPIDS, MI 49505	4.5:
KALAMAZOO HOME HEALTH CARE 251 N ROSE ST, SUITE 218 KALAMAZOO, MI 49007	-:
MAXIM HEALTHCARE SERVICES INC 5300 PATTERSON AVE SE, SUITE 100E GRAND RAPIDS, MI 49512	-:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Michigan

Major Cities in Michigan

Detroit, MI (best, worst)	Grand Rapids, MI (best, worst)
Flint, MI (best, worst)	Lansing, MI (best, worst)
Ann Arbor, MI (best, worst)	Kalamazoo, MI (best, worst)
Muskegon, MI (best, worst)	Warren, MI (best, worst)
Sterling Heights, MI (best, worst)	South Lyon, MI (best, worst)
Saginaw, MI (best, worst)	Holland, MI (best, worst)
Dearborn, MI (best, worst)	Livonia, MI (best, worst)
Jackson, MI (best, worst)	Troy, MI (best, worst)
Port Huron, MI (best, worst)	Westland, MI (best, worst)
Farmington Hills, MI (best, worst)	Battle Creek, MI (best, worst)